Privacy Policy
Toshiba advocates online privacy. This policy will explain the following:
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What information do we collect online and how do we use it?
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Which security mechanisms does Toshiba use to secure data transfers?
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Who will your data be shared with?
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Some best practice to increase your level of security
What information do we collect online and how do we use it?
Your privacy is important to us. We protect your online information in the same
way we protect our customer information obtained through printed orders,
feedback, and correspondence. Toshiba collects information for mailing of
information only when you request for it. The more additional information you
volunteer (and the more accurate it is), the better we are able to customise
contents and make it relevant to you as an individual. Once you register you
are no longer anonymous to Toshiba and are able to take full advantage of the
services we can offer you.
On some parts of the website you can order products or services, check warranty,
make requests, and register to receive newsletters or marketing materials.
Information collected from these pages includes name, model number, serial
number and contact information. Should you decide to purchase a product from
the Toshiba website, we will need additional information from you, including
billing and shipping address and credit card information. This information will
be stored according to local legal standards for e-business transactions.
In addition, we make and keep copies of information you submit when you send
email feedback to the site, ask a technical question, or report a problem.
Toshiba also occasionally asks users to complete surveys that we use for
research purposes.
Toshiba´s primary goal in collecting personal information is to provide you with
customised and relevant information when you visit the site. We do not capture
personal information from this site without your knowledge or permission.
When personal information is requested, visitors are given a choice as to
whether they would prefer to opt-out and not receive any mailings from Toshiba.
Which security mechanisms does Toshiba use to secure data transfers?
Toshiba is committed to ensuring the security of your information. To prevent
unauthorised access or disclosure, maintain data accuracy, and ensure the
appropriate use of information, we have put in place appropriate physical,
electronic, and managerial procedures to safeguard and secure the information
we collect online as far as reasonably possible. We use encryption when
collecting or transferring sensitive data such as credit card information. In
certain areas of our Website, Toshiba uses SSL-encryption to protect data
transmissions.
Who will your data be shared with?
Toshiba will not sell or rent your personally identifiable information to
anyone.
Toshiba will send personally identifiable information about you to other
companies or people when:
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We need to share your information to provide the product or service you have
requested;
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We need to send the information to companies who work on behalf of Toshiba to
provide a product or service to you.
Some best practice to increase your level of security
Logging On
Before logging-on, please satisfy yourself that the equipment you will be using
will not permit electronic eavesdropping or recording of your activities. When
logging-on, ensure that you are not being observed (by a person or by
Closed-Circuit Television).
Logging Off
The following advice is good practice and we recommend that these steps be
performed. It is particularly important that these steps are followed if you
access the Toshiba Website requiring login from a public location, or one where
you do not have complete control over your computer environment - such as a LAN
in your workplace, an internet café etc.
Although the Toshiba Web application will log you off after a certain period of
inactivity, it is recommended that you always explicitly log-off from the
service when you have finished using it. This will prevent someone else gaining
access to your accounts between the time when you finish using the service and
automatic log off.
When you have logged-off, some information relating to your activities may
remain within your computer. Please follow the next steps to ensure that no
history about your activity can be found on your computer any more.
Netscape - Click on Edit>Preferences>Advanced. From the drop down menu
choose Cache and then click "Clear Memory Cache" and "Clear Disk Cache" buttons
Microsoft Internet Explorer (versions 4) - Click on View>Internet Options
Choose the "General" tab and on the Temporary Internet Files portion of the
screen, Click "Delete Files" button
Microsoft Internet Explorer (versions 5) - Click on Tools>Internet Options
Choose the "General" tab and on the Temporary Internet Files portion of the
screen, Click "Delete Files" button
Please note that Toshiba reserves the right to amend this privacy policy without
notice to users.